Korero
As organizations embrace digital transformation, the need for seamless communication and collaboration tools becomes paramount.
Korero, a start-up company aimed to create a tablet and web application to meet this need. The application empowers teams by providing workshop templates that facilitate for team challenges and important conversations.
The application bridges the gap by enabling real-time collaboration between remote employees or clients.
The design process
Kick-off with start-up founder and engineers to gather requirements
Landscape review carried out to analyse competitors and inspire ideation.
User needs, problems and journeys were defined.
Information architecture and low-fidelity sketches were developed to gather feedback and foster ideation with the engineering team and business stakeholders.
Content strategy aimed to help people to understand how to use the templates
Heuristic reviews conducted to identify usability issues and iterate designs before proceeding to more resource-intensive usability testing.
Quick user testing carried out to iterate designs and keep this phase under budget
Implemented soothing color schemes that are sensitive to user emotions
Scope
Landscape review
User interface and detailing
Cross-collaboration
Content strategy
Solutions
Guide user as they utilise a template
Detailed Information and Instructions
Each template within Korero is accompanied by detailed information and step-by-step instructions.
This ensures users understand the purpose and application of each template, allowing them to leverage the full potential of the tool.
Clear Ownership and Collaboration Roles
Korero clearly defines who owns each template and who is a collaborator.
This distinction makes it easy to manage all facilitation sessions on the dashboard.
Owners can easily assign roles, track progress, and ensure that every team member knows their responsibilities, facilitating smooth and organized collaboration.
Ensuring graphic elements are presented clearing and easy to use
Korero's interface is designed with simplicity and ease of use in mind. By minimizing complexity and focusing on intuitive design, we reduce cognitive overload and enable users to focus on what matters most—collaborating with their team members.
Achievements
Delivered Korero interface designs within a month, meeting all milestones and delivery targets.
Stayed within the allocated budget for Korero development and launch phases.
Designed and developed Korero as a user-centric facilitation tool that met startup company's business needs.
Enhancing user onboarding and support with designs that guided users in effectively utilising facilitation templates