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Annotated frame

A walkthrough that shows one screen and one design decision at a time. It ran on the symptom checker page until a larger screenshot stage replaced it.

Assessment flow decisions

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Symptoms step with a four-stage progress stepper, beside the 'First step done' encouragement screen

Usability testing showed the encouragement screen added a human voice and propelled users forward. Steppers and clear instructions eased anxiety through a long clinical questionnaire.